Stayntouch launches 'Academy 2.0' training course

STAYNTOUCH, A CLOUD-BASED hotel property management system provider, recently launched ‘Stayntouch Academy 2.0,’ an updated online training course. It uses AI and large-language models to deliver eLearning content, streamline lesson plans and reduce production time by 91 percent, with more frequent updates.

The PMS features an intuitive interface, allowing staff to complete training in two days or 1.5 hours per module, Stayntouch said in a statement.

“Stayntouch Academy 2.0 enhances our training capabilities, offering a more intuitive learning experience for our customers,” said Priya Rajamani, Stayntouch’s senior vice president of implementations and support. “By leveraging AI, we can update content faster and provide targeted, role-specific lessons, helping hotel staff master the Stayntouch platform more efficiently and focus on guest experiences.”

The company also offers remote and in-person training during deployment, along with new content, role-based lesson plans, faster content production, certifications, test environments, and progress tracking.

Stayntouch Academy 2.0 offers customers:

• Updated content design with consistent course structure.
• Role-specific lesson plans for easier enrollment and deeper understanding of Stayntouch PMS.
• A course library in English, French, and German, with additional languages to come.
• A centralized content library with new training resources and documentation in the Stayntouch Knowledgebase for efficient searches.

Stayntouch deployed its PMS at 139 Cobblestone Hotels locations in 90 days, streamlining operations, improving efficiency, and accelerating property setups with template configurations.