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Marriott selects Agilysys POS for U.S., Canadian properties

Agilysys, led by CEO Ramesh Srinivasan, will provide its platform InfoGenesis for F&B, retail transactions

Marriott selects Agilysys POS for U.S., Canadian properties

MARRIOTT INTERNATIONAL RECENTLY picked the Agilysys point-of-sale platform, InfoGenesis, as an option for its hotels throughout the U.S. and Canada. Marriott's luxury, premium and select tiers hotels in both countries can now use the platform for guest-facing and staff-facing operations in F&B, retail and activity centers at each property.

Agilysys is led by CEO Ramesh Srinivasan.


InfoGenesis consolidates guest and staff purchasing transactions onto a single comprehensive cloud platform tailored for the hospitality industry, Agilysis said in a statement. InfoGenesis POS integrates with Marriott property management systems, furnishing front desk operators with detailed POS transactional information aimed at enhancing operational efficiency.

“Marriott International is a globally admired organization and we look forward to offering properties across the U.S. and Canada the opportunity to leverage our enterprise-grade InfoGenesis omnichannel point-of-sale technology platform,” said Srinivasan.

The InfoGenesis platform allows property operators to tailor transaction options to suit guest and staff preferences, the statement said. Properties can opt for either consumer-grade iOS devices or commercial-grade Windows devices. The company said its platform helps operators maximize revenue, enhance guest convenience, reduce employee onboarding time, expand payment option flexibility and ensure payment transaction security.

The platform supports sales in non-traditional and non-staffed areas, such as event spaces, pop-up food and beverage and retail carts, as well as service points in grab-and-go and marketplace settings.

IDeaS recently launched the G3 RMS Portfolio Navigator for multi-property revenue management automation. The tool identifies revenue opportunities for individual properties by analyzing business and market trends, facilitating agile responses to market changes for revenue generation.

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Summary:

  • Policy shifts and trade tensions shaped the U.S. hospitality industry.
  • A congressional deadlock triggered a federal shutdown from Oct. 1 to Nov. 12.
  • Visa limitations and the immigration crackdown dampened international travel.

THE U.S. HOSPITALITY industry navigated a year of policy shifts, leadership changes, trade tensions and reflection. From Washington’s decisions affecting travel and tourism to industry gatherings and the loss of influential figures, these stories dominated conversation and shaped the sector.

Policy uncertainty took center stage as Washington ground to a halt. A congressional deadlock over healthcare subsidies and spending priorities triggered a federal government shutdown that began on Oct. 1 and lasted until Nov. 12. The U.S. Travel Association warned the shutdown could cost the travel economy up to $1 billion per week, citing disruptions at federal agencies and the Transportation Security Administration. Industry leaders said prolonged gridlock would further strain hotels already facing rising costs and workforce challenges.

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