G6 HOSPITALITY, PARENT of Motel 6 and Studio 6, is working with PaymentKey, a payment solution from property management system provider HotelKey. PaymentKey’s platform will be deployed to G6’s U.S. and Canada properties, helping franchisees process payments, reduce chargebacks and manage transactions.
G6 properties will use PaymentKey’s platform for card processing, settlement, chargeback management, reconciliation and fraud protection, the companies said in a statement.
"G6 selected PaymentKey as a key partner based on its expertise in hospitality payments and its ability to scale across large property networks," said Sonal Sinha, G6 Hospitality's CEO. "The PaymentKey team understands hotel operations, and its platform simplifies the payment process so operators can focus on guest service. By integrating with G6 systems, PaymentKey offers an end-to-end solution that franchisees can trust."
G6, now part of OYO’s global portfolio, is chaired by Ritesh Agarwal, while HotelKey was co-founded by Aditya Thyagarajan and Fareed Ahmad.
PaymentKey will help address chargebacks by managing the process of recovering disputed charges, the statement said. A single dashboard will provide visibility into all payment activities, allowing hotel operators to manage payments in one place. The platform tracks card transactions through each step in the payment lifecycle to ensure funds reach the owner’s account.
Thyagarajan said they are driven by the belief that payments should work for hoteliers, not against them.
"We’re thrilled to partner with G6 Hospitality to bring secure and efficient payment solutions to their franchisees,” he said. “Together, we’re creating a smarter financial foundation for thousands of hotel operators across North America."
The partnership brings faster transactions, real-time visibility into payment activity, and improved guest satisfaction through quicker payment capture, the statement said. PaymentKey’s PCI-compliant technology ensures data protection, providing operators and guests peace of mind.
In January, G6 Hospitality International Inc. and HotelKey announced plans to update technology across U.S. and Canada properties, with HotelKey remaining the core property management system for all Motel 6 and Studio 6 locations.
PaymentKey is an optional service for franchisees and is live at select G6 properties. The PaymentKey team is working with G6 to provide training and support for a smooth transition. Franchisees will not need to take any steps beyond signing an addendum to activate the service.
The partnership has already received positive feedback from G6 franchisees.
"Our franchisees are thrilled about the partnership between G6 and PaymentKey," said Sam Patel, CEO of Natson Hotels, a G6 franchisee. "This collaboration represents a significant step forward for G6 Hospitality, aligning our commitment to operational excellence with PaymentKey’s payment technology."
G6 Hospitality launched a franchisee engagement initiative earlier this year and plans to host over 15 regional meetings nationwide by year-end.
